We are devoted to providing a range of supportive services to our patients, their families and those affected by illness.

Our medical social work team is always there to provide compassionate care and practical support to all patients and anyone affected by illness. 

At Hermitage Clinic, we understand how difficult it can be to deal with any aspect of illness or grief. The emotional and mental wellbeing of our patients and those affected by their condition is a top priority for us. That's why we extend a support service for our patients and their families who might be in need.

Who we treat

Our expert support staff provide a range of supportive services to patients, their families and those affected by illness and hospitalisation.

What to expect

If you're receiving treatment at Hermitage Clinic, you'll be assessed throughout your care pathway. If your clinical team think you'd benefit from talking to someone, they'll refer you to our medical social work team.

Alternatively, you can always ask a member of your care team to arrange an appointment with the medical social work team. They will be able to help you in all areas from planning your discharge to providing personal support.


We offer a number of different support services. These include: 

  • counselling 
  • support with discharge from hospital and after-care
  • access to support groups, respite care, convalescence and long-stay nursing homes 
  • Information on welfare entitlements
  • bereavement support 
  • trauma support


Not all services are covered by health insurance. To find out if you're covered, contact your health insurance provider before your visit.

Visit our Health insurance and self-pay page for more information.


If you do not have health insurance or your health plan does not cover the full cost, you will need to pay on the day of your visit.
You might be able to claim fees on your insurance.
If you need to submit an insurance excess or pay inpatient fees after a stay at the Hermitage Clinic, you can pay your bill online.