Health insurance and self-pay

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Find out how to claim through your health insurance and pay your Hermitage Clinic bill.

We work with many Irish health insurers and organisations. We also welcome self-paying patients.

We're always available to guide you through your health insurance cover. We can advise you if there is any excess or shortfall due, or if there's a waiting period on your plan that could affect your claim.


Direct settlement

We have a direct settlement system with the following health insurance providers:

  • VHI
  • Laya Healthcare
  • Irish Life Health

We also have a direct settlement system with the following organisations:

  • ESB Medical Provident Fund
  • Garda Medical Aid
  • Prison Officers Association
  • Defence Forces (sanction letter required)

Excess and shortfall

You may need to pay an excess or shortfall amount before your admission to hospital.

If you're due to have an elective procedure, we'll review your insurance plan and let you know the excess or shortfall due. We'll also give you instructions on how you can pay.

It's your responsibility to ensure that your insurance cover is adequate. Always check your insurance cover with your provider. 

Pay attention to any waiting periods that may be in place. A waiting period could mean you're not fully insured.


Once you've been discharged, we'll submit your claim to your health insurance provider.

If your claim is not paid by your insurance provider due to inadequate cover, the bill will be forwarded to you for payment.


It is possible to self-pay for procedures at Hermitage Clinic.

Please email or phone +353 (01) 645 9166 for more information.

Before you contact us, please make sure you have a procedure code from your consultant. Once we have this, we can inform you of your hospital fee.

Please note, Consultant and Anesthetist fees are not included in your hospital fee. Your consultant will advise you of these fees and charge them separately.

If you decide to proceed with the procedure, we will send you a secure link to pay online.

Alternatively, you can call +353 (01) 645 9166 and we'll take payment over the phone.

Your hospital fee must be paid before your admission.


Please note that payment is due on the day of your outpatient appointment.


For information about how to pay for your scan, please contact our Radiology department by emailing or phoning +353 (01) 6459042 (09:00 to 17:00, Monday to Friday). 

We'll let you know if your scan is covered by health insurance and advise you of any self-pay costs, excess or shortfalls.


For information about paying for your Cardiology appointment, please contact our Cardiology department by emailing or phoning on +353 (01) 6459450.

We'll let you know if your appointment is covered by health insurance and advise you of any self-pay costs, excess or shortfalls.

Tax Relief

You may be able to claim tax relief on any medical expenses not covered by an insurance provider. Please refer to or contact your local tax office for more information.


Phone: +353 (01) 6459166

Hours: 09:00 to 17:00, Monday to Friday


Receptionist standing behind her desk and smiling